Reporting and data reconciliation · Completed workflow output

Renewal Directory & CRM Data Quality

A renewal directory that matches deals, contracts, and contacts, and labels uncertain matches for verification instead of guessing.

What this shows: I keep CRM data trustworthy by labeling uncertain records instead of filling them in.

Challenge

Renewal preparation needed reliable mapping between renewal deals, contracts, organization admins, and associated contacts.

My role

I generated the directory, defined the matching rules, and flagged uncertain records.

Approach

  • Generated a Q1 2027 directory covering 50 deals.
  • Matched contract and deal context using Contract Start Date.
  • Reviewed organization-admin and associated-contact information.
  • Flagged uncertain matches and missing fields for verification.
  • Simplified the output for practical CSV and spreadsheet use, with explicit source and verification labels.

Tools

HubSpot, CSV, Google Sheets

Result

A structured operational directory where unresolved data-quality items stay visible rather than being silently filled in.

Limitations

  • Records flagged for verification still need manual confirmation against the source systems.

Technical depth

  • Each row carries a source and verification label, so downstream users can tell confirmed data from inferred data.

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